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FAQ

We have compiled a series of questions we often receive, along with their answers below. If your questions is not within our listing, please contact us via our online contact form on the Contact Us page.

How Long Does It Take For My Application To Be Accepted?

It may take up to six (6) months to a year for accepted applicants to be placed in a unit that would support you and your family’s housing needs.

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What Happens Once I've Completed the Application and Supplied All Information As Requested?

ONCE THE COMPLETED APPLICATION AND ALL REQUIRED DOCUMENTS ARE SUBMITTED:  it gets entered into the application program. A Letter of Acknowledgement gets sent out and the file goes on the waiting list. A general guideline for all applications is 6 months to a year, based on vacancies. A landlord reference check is completed. At any given time, an in-home interview is conducted and a report is completed and put on file. Finally, a Tenant Selection Meeting is held; this determines the priority/order of applicants brought forward. Depending on vacancies, a unit is offered by letter. Applicants have one week (seven days) to respond; if there is no contact, the offer is rescinded. If the applicants respond, we will then conduct a viewing of the offered unit. A time frame of 24-hours, from the time of the appointment, for a response by the applicants is given. Again, if there is no contact, the offer is rescinded. If the unit is accepted, the applicant is then required to set up an appointment with the Tenant Coordinator (Stella Nowegejick) to calculate the rent amount, review and sign the Lease Agreement. When the unit is ready for the applicant to move in, an appointment to conduct a final inspection of the unit is completed. Keys are then released once the rent is paid.

Please remember to call in at least once a month to keep your file active and if there are ANY changes to your application, such as phone number, address, etc. If there is no contact for 6 months (180 days), your file will automatically be closed and you will have to re-apply.

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Do I Have to Pay for Hydro and Other Utilities?

All utilities are included in Section 15.1 and Section 95, with the exception of Section 15. Rents are subsidized by the Thunder Bay District Housing Corporation, therefore tenants are responsible for all utilities in this program. However, it should be noted that the refrigerator and stove are provided.

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Is a Fridge and Stove Supplied of Do I Have to Buy My Own?

All units have a fridge  and stove. In addition, the barrier-free units also have a washer and dryer.

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