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Contact Methods

By Phone at 807-343-9401

NOTICE - ALL staff members in the office have direct extensions with voice mail as listed below:

In-Person - NEW Office Location:

Unit 201 - 106 Cumberland Street North 
Villa Square Building on the 2nd Floor
Thunder Bay, ON.  P7A 4M2

PARKING NOTICE: 

When visiting our NEW office, Tenants and visitors are asked to use one of the parking spots located in front of the main doors (side of building off Villa Street); please ensure that you DO NOT block the building entrance or driveway.

Send an email 

For Tenant questions or concerns about your current monthly rent charge and lease agreement, or to report changes of your income or household members, click here to email: Cindy Pareigis, Tenant Coordinator

For Tenant questions, concerns or complaints regarding your housing unit, rent arrears, or notices, click here to email: Tenant Relations Workers

For questions regarding the Corporation's Housing Program Application process or the status of your application, click here to email: Tenant Placement Worker 

For reporting maintenance concerns or questions about unit repairs, click here to email: Maintenance Clerk

For general information or questions, click here to email: Reception / Front Desk

REMINDER: Tenants, please include your rental address in the subject line when sending an email.

General Online Contact Form

Please complete the sections below with your question and/or concern in the comments.

If you would prefer to be called back instead of an email reply, please make sure to include your contact phone number.

Any personal information we receive will remain strictly confidential.